per agent /month
Features:
Unified inbox for all customer conversations
Chatbots & AI replies
Ticket creation & management
Conversation labels & notes
Basic reporting & analytics
per agent /month
Features:
All Growth Plan features
SLA policies & breach notifications
Business hours & time zone settings
Branded Help Center / Knowledge Base
Advanced workflow automation
Teams & role-based permissions
Website Live Chat
Facebook Messenger
Facebook page
Telegram
LINE
SMS
API
Audio messages
Mobile App
Teams
Labels
@mentions
Private notes
Shared Inbox
Auto-responder
Auto-Assignment
Agent Capacity
Business hours
Marketing campaigns
Pre-chat form
Smart automations
Agent Bots
AI Copilot
Macros
Canned Responses
Custom filters
Help Center
Live View
Team Reports
Label Reports
Inbox Reports
Agent Reports
Conversation Reports
Downloadable Reports
Customer Satisfaction (CSAT) Reports
SLA Reports
Webhooks
OpenAI
Dialogflow
Google Translate
Shopify
Linear
Slack
Audit Logs
Custom Roles
SAML/SSO
Dedicated account manager
Website Live Chat
Facebook Messenger
Facebook page
Telegram
LINE
SMS
API
Audio messages
Mobile App
Teams
Labels
@mentions
Private notes
Shared Inbox
Auto-responder
Auto-Assignment
Agent Capacity
Business hours
Marketing campaigns
Pre-chat form
Smart automations
Agent Bots
AI Copilot
Macros
Canned Responses
Custom filters
Help Center
Live View
Team Reports
Label Reports
Inbox Reports
Agent Reports
Conversation Reports
Downloadable Reports
Customer Satisfaction (CSAT) Reports
SLA Reports
Webhooks
OpenAI
Dialogflow
Google Translate
Shopify
Linear
Slack
Audit Logs
Custom Roles
SAML/SSO
Dedicated account manager
Website Live Chat
Facebook Messenger
Facebook page
Telegram
LINE
SMS
API
Audio messages
Mobile App
Teams
Labels
@mentions
Private notes
Shared Inbox
Auto-responder
Auto-Assignment
Agent Capacity
Business hours
Marketing campaigns
Pre-chat form
Smart automations
Agent Bots
AI Copilot
Macros
Canned Responses
Custom filters
Help Center
Live View
Team Reports
Label Reports
Inbox Reports
Agent Reports
Conversation Reports
Downloadable Reports
Customer Satisfaction (CSAT) Reports
SLA Reports
Webhooks
OpenAI
Dialogflow
Google Translate
Shopify
Linear
Slack
Audit Logs
Custom Roles
SAML/SSO
Dedicated account manager
